Citrix ADC Support Services

Citrix ADC (formerly known as NetScaler) is one of the leading Application Delivery Controllers in the market. Citrix ADC is utilised to provide traditional Citrix Gateway services, protecting an organisation’s Virtual Apps & Desktop assets (formally Citrix XenApp/XenDesktop) plus providing standard load balancing and multi-datacentre load balancing via Global Server Load Balancing (GSLB).

Experteq offers a full suite of support and managed services to our customers, which assists them with ensuring maximum availability, rapid performance and optimum security for the technology lifecycle.

Our Consulting and Managed Services teams have been involved in designing, implementing, supporting and managing some of the most complex Citrix ADC solutions around the world since 2005. In that time, Experteq has devised efficient methods and practices to ensure customers enjoy all the benefits of the technology with minimal disruption to business.

Experteq’s ADC Managed Services Offerings:

ADC-as-a-Service

End-to-end ADC environment implementation and management.

Problem Resolution

24/7 service level agreements (SLAs) guarantee problem resolution for critical environments.

24/7 Monitoring

Enterprise tools for monitoring, auditing, alerting and reporting.

24/7 Helpdesk

Priority response to help you troubleshoot faster.

Onsite Response team

ADC experts with robust skills and experience.

Quarterly Maintenance

Patching, firmware, software and security.

Advisory Consulting

Expert advice on enterprise technology and solutions.

Business Continuity

Disaster recovery solutions to keep your business running.

4-hour parts replacement

Keep your mission-critical environments running with minimal disruption.

Download our Citrix ADC Managed Services Brochure

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Call us today to learn how we can help you

Gain many years of efficient, reliable, secure operations from your ADC investment and let our experienced staff help you to turn complex technology into a predictable, dependable asset that will deliver excellent service for your business.