Experteq worked with Link in devising a plan to migrate to modern cloud services that are accessible from any location, on any device, at any time and move away completely from on premise infrastructure.
The plan involved migrating on-all premise technology to a secure “Microsoft 365” and Azure environment that includes Microsoft Office 365, Windows 10 and EM+S suite (Enterprise Mobility + Security).
The new Modern Workplace coincided with a physical move of premises resulting in a fresh new environment, hardware and software for all staff. The modernisation adopted a “cloud first” approach that would ensure scalability, security and flexibility by:
Replacing aged, on-premise infrastructure with secure cloud infrastructure, that is resilient, secure and always-on
Building an ultra-mobile environment that would allow staff to access their IT resources from anywhere, on any device
Creating a highly-secure workplace that has inbuilt security and compliance to meet EU GDPR and Australian NDB regulations
Identifying and implementing improvements to internal operations, structures and processes to reduce risk
Providing ongoing advice, support and management services to maintain a competitive advantage
The key issues identified in our analysis were that Link’s existing IT systems were reaching end of life and not sufficiently capable of sustaining the required growth demands of the organisation and the changing mobility requirements.
Desktops and servers were maintained to the best practice design structures when implemented but had not been able to adapt to leverage the newer technologies, processes and capabilities now available. Importantly, the ability to securely share resources and data were limited as a result of the inflexible and unevolving capability, thus reducing the ability to collaborate with colleagues and clients in the field.
Staff were limited to specific devices and locations to access IT resources and data. There was no ability to securely federate or collaborate with internal or external parties, or provide effective remote access due to performance issues with the physical requirements.
“Microsoft 365” (Office 365, Windows 10 and EM+S) suite was chosen as the key solution toolset to deliver the Modern Workplace required by Link.
Link are further leveraging their investment in “Microsoft 365” by deploying Microsoft Intune to manage all applications across servers and devices, including BYOD where required.
Deployment of computers are utilising the latest Microsoft “Autopilot” functionality to allow a completely autonomous secure connection or reconnection of corporate devices to the environment.
Experteq will continue to monitor, support and manage the new Modern Workplace, and to optimise IT services to address changes and meet new business requirements.
The transformation to a Modern Workplace, utilising Experteq’s services and “Microsoft 365”, enables and empowers Links’ workforce with total mobility.
Legacy systems have been completely replaced with modern cloud scalable alternatives ensuring that the continued growth of the organisation is on a stable and secure infrastructure.
Link expect to see improvements in customer service, increased staff productivity and happier staff working in a modern flexible workplace.
The outcome of the business transformation is a Modern Workplace environment that allows the organisation to scale rapidly, while improving operational performance, strengthening security, reducing risk and enhancing user experience.