Financial Services

Providing safe, reliable and trusted services to the finance and mutual sectors, to improve operations and make digital transformation smoother and easier.

Challenges

In today’s fast-paced world, financial institutions have had to become increasingly agile and adaptable to meet the shifting trends and demands within the industry. In such a highly regulated sector, effecting change and driving digital transformation is neither simple nor straightforward.

Changes to the regulatory environment and compliance obligations are constant in the financial sector, which means Managed Services Providers must be able to fully comprehend their clients’ value propositions, while ensuring that the consolidation, integration and transformation of banking systems remains compliant. Additionally, banks face the added pressure of diversifying their offerings and enhancing their existing core services, while remaining true to their members and community.

At experteq, our team provides safe and customer-centric support that will accelerate your digital transformation with a human touch. Our deep expertise and proven experience supporting the financial industry means we can implement the latest solutions that keep your organisation both relevant and competitive, while never losing focus on the need to be adaptive to constant change in compliance.

How experteq helps the financial services industry

Discover a partnership that can help you achieve more – for your people, business and customers – today and in the future.

Ensure security and compliance

Enhanced data safety to keep access to information secure

Streamline and simplify services

Automation of people-dependent processes

Enable smooth system integration

Combining legacy and modern systems while keeping systems running without service interruptions

Migrate data securely and seamlessly

Efficient data and systems migration with minimal downtime

Improve data analytics and data mining

Easier access to crucial data and comprehensive overviews

Support around the clock

Real-time technical assistance to ensure optimal systems operations

Relevant services

Relevant solutions

“With experteq, the reporting that we can now produce when it comes to our information security is a world away from what we were doing before. That makes it easier for the board to have confidence that we’re doing what we need to do, to protect our members.”

Vivien Allen

CEO, Geelong Bank

“With experteq, our customers enjoyed a smooth transition as we embraced this exciting new growth stage for Regional Australia Bank. Customer and staff feedback was excellent, and we are now better prepared for the future.”

Brad Hinton

Chief Operations Officer, Regional Australia Bank

“Digital disruption is here to stay. As a bank that prides itself on putting our members first, it was important that we provide them with secure, easy to use, on-the-go services. At the same time, we were incredibly conscious of our infrastructure operating costs which needed to be reduced.”

Scott Wall

Chief Information Officer, BankVic

“It’s not every day you hear of a core banking upgrade being delivered ahead of schedule and within budget. RACQ’s partnership with experteq was a big part of making this happen.”

Steven Purdy

General Manager, Bank Technology RACQ

Insights

Find the latest financial sector articles, case studies and customer success stories here.

Why partner with experteq

In market we are known and trusted for…

Heritage

Over 30 years of rich history and proven success, with a solid foundation backed by well-established organisations. 

Security

We’re highly regarded for the way we secure and protect our clients’ IT systems and infrastructure and for how we help ease their transformation journey to digital success. 

Reliability

Our customers consider us a ‘safe pair of hands’, because we’re reliable and dependable in the delivery of robust solutions and services.

Compliance

We’re highly skilled in compliance and enable our customers to meet the ever-changing compliance requirements.

Expertise

Our team brings the skills, knowledge and systems that distinguishes us from others.

Collaboration

We collaborate closely with our clients and have also achieved prestigious status with our technology partners.

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