Professional-Services_title

PROFESSIONAL SERVICES

Experteq provide professional services across the mobility landscape. Our professional services methodologies include lifecycle management of every solution we design for our customers. We recruit only the top consultants in our field and rely heavily on our reputation to ensure we can continue to grow our business. Our professionalism and attention in every engagement ensure a high quality outcome to every project and satisfied repeat customers. Years of experience working in Fortune 100 and Government organisations have allowed us to fine tune our standard project methodology. We have developed many standard approaches to different types of engagements and apply these to ensure predictable efficient outcomes.

Our approach is summarised as follows:

  • Service Strategy
    • Strategy definition – Assisting organisations with understanding their approach to mobility
    • Assessment – Providing assessments of current implementations or environments for readiness
    • Planning – Assisting organisations to develop and document the plan
  • Service Design
    • Business requirements and definition – Understanding what the business needs
    • Architect and design – Defining the solution and blueprint
  • Service Creation – Building the solutions in the enterprise
  • Service Transition – Enabling and augmenting enterprise service management
  • Service transformation – Adapting to meet business challenges
  • Service Operation – Providing an ITSM structure for an implementation
  • Service Orchestration/Automation – Automating the way IT infrastructure meets the changing demands of your business
  • Continuous Service Improvement – Ongoing improvement to ensure relevance with business vision and available technology solutions